California residents have the rights stated below. To exercise any of the rights stated below, please contact us using the contact details provided further down. 

(1) The right to know about collection, disclosure and sale of their Personal Information. 

You, California resident, have the right to request, up to twice in a 12-month period, that Alpine disclose your Personal Information collected, used, disclosed and/or sold by Alpine in the preceding 12 months. Once Alpine receives your request and verify your identity according to CCPA requirements and this Privacy Policy, Alpine will disclose, within the scope required by CCPA, to you the information you request in the following areas: (1) the categories and/or the specific pieces of Personal Information Alpine collected about you; (2) the categories of sources for the Personal Information; (3) Alpine’s business or commercial purpose for collecting, disclosing and/or selling that Personal Information; (4) the categories of third parties with whom Alpine disclosed and/or sold that Personal Information; and (5) the categories of your Personal Information Alpine disclosed and/or sold to third parties. 

(2) The right to request deletion of their personal information 

You, California resident, have the right to request that Alpine deletes Personal Information that Alpine has collected from you. However, if subject to certain exceptions permitted by law or regulation, Alpine is NOT required to delete the Personal Information. For example, Alpine are able to retain Personal Information necessary to (i) provide you with a service which a consumer has requested; (ii) provide you with assurances and safety in relation to a service; or (iii) to comply with legal obligations. Once Alpine receives your request and verify your identity according to CCPA requirements and this Privacy Policy, Alpine will delete, within the scope required by CCPA, your Personal Information from Alpine’s records, unless an exception under the CCPA or related law or regulation applies.  

(3) The right to Opt-Out from the sale of Personal Information 

You, California resident, have the right to direct Alpine not to sell your Personal Information to third parties.  

(4) The right to be free from discrimination for exercising rights 

You, California resident, have the right to be free from discrimination or retaliation for exercising the above rights under the CCPA.

(1) Request

If you want to a request to exercise the above rights as a California resident, please fill the required information in the below request form with your signature, and then submit it via email or post to contacts listed under “5. Contact Information”

 

However, please note that, when Alpine processes your request, Alpine will need information from you to confirm you are a California resident and verify your identity, and determine if Alpine has your Personal Information and/or shares it with third parties. The requestor’s identification will be verified according to the methods and procedures required and/or permitted by CCPA (including its related laws and regulations). Therefore, you may be asked to provide additional proof of identification so that Alpine can verify your identity, and Alpine may require that you validate the request. 

*Submitting a Request Through an Authorized Agent 

If submitting a request through an authorized agent, additionally attach Power of attorney from the consumer who is the information subject (signed by the consumer who is the information subject) (if there exists a power of attorney pursuant to California Probate Code sections, it is also acceptable)

The identification of the authorized agent will be verified according to the methods and procedures required and/or permitted by CCPA (including its related laws and regulations). Therefore, the authorized agent may be asked to provide additional proof of identification so that Alpine can verify the authorized agent’s identity.

(2) Information about making a request 

- Alpine cannot respond to your request, if Alpine cannot verify, with the degree of certainty required by CCPA (including its related laws and regulations), your identity or authority to make the request.

- Alpine do not charge service charges, but Alpine ask that you please bear the various expenses for creating an application form and mailing it to Alpine.

- Alpine will use and/or maintain, only for a response to your request and other purpose permitted by laws and regulations, your Personal Information that was provided for the request, within the scope permitted laws and regulations.